MAILSNARE.NET NEWSLETTER - October 2002

Table of Contents

1. OUR FIRST NEWSLETTER

You suggested it and here it is! We heard from quite a number of people who suggested we use a regular newsletter to communicate new features, upcoming enhancements, and other MailSnare information. If you have suggestions, drop us a note at support@mailsnare.net.

2. VISUAL OFFICE 4.0 LAUNCHES

We are pleased to announce the initial launch of the VisualOffice 4.0 web-mail interface. Before we jump into the details, rest assured that the existing Horde/IMP web-mail interface is here to stay! We like to give people choices. You will be able to use either interface or switch back-and-forth to suit your needs. So, how do you access VisualOffice? Simply point your browser to:

HTML Message Composer. Supports including images, links, lists and changing font colors, types and sizes. Also supports copy, cut, paste, bold, italic, underline, align left, align center, align right, outdent and indent.

Stationery. User definable stationery with custom background image, background color, background sound, fonts, colors, margins, default message and more.

Sharing. Users can share their e-mails to other people by defining unlimited guest accounts with configurable read/write/delete permissions.

Anti-SPAM. Advanced SPAM control includes SPAM triggers, a message confirmation system called TMDA and address blocking.

Message Filtering Rules. Advanced filters with multiple conditions and actions. Unlimited filters can be defined checking sender field, recipient fields, to field, cc field, subject field, if listed in junk senders, if listed in adult senders, if it has attachments, if it has a specified importance, if it has a specified sensibility and if it has a specified size. If one or more rules match, the available actions are move to folder, copy to folder, notify to an alert, forward the message, don't download, delete from server, flag, change importance and stop processing more rules.

Alerts. Unlimited user definable alerts for E-Mail, Cellular, Pager and ICQ devices.

Autoresponse. User configurable autoresponders with dynamic tags.

File Storage. Store, manage, and share files (Enhanced accounts only, starting with 10MB of storage).

Multiple Contacts Views. The contact list can be displayed using different views such as Simple, Address Card, Organizational, Regional and Phone List. The system administrator can define new views by customizing the templates.

Distribution Lists. Supports complex distribution lists with several nesting levels.

Contacts Sharing. Users can share their contacts to other people by defining unlimited guest accounts with configurable read/write/delete permissions.

Multiple Calendar Views. Includes Day, Week - Grid, Week - List, Month and Year views. All views support parallel events.

Calendar Display settings. User configurable display settings, work hour start, work hour end, minute internal, first day of week and others.

Timed and All-day events. Support for timed and all-day events with multiple event categories and definable show time-as.

Recurrence. Advanced daily, weekly, monthly and yearly recurrence. Configurable recurrence end date after a number of recurrences or on a specific date.

Event Alerts. Configurable alerts that notify that an event has started.

Invite attendees. Supports inviting attendees as required, optional or resource.

Attendees responses. Supports automatic processing and updating of the attendees responses.

Invitation actions. Supports accepting, declining, tentatively accepting and delegating to others the received invitations.

Calendar Sharing. Users can share their calendar to other people by defining unlimited guest accounts with configurable read/write/delete permissions.

Is the old $14.95 account considered an Enhanced Account?

Yes. The only difference is in the initial amount of storage space (35MB vs. 50MB) and the number of aliases (2 vs. 5).

Can I upgrade from the $14.95 plan to the Enhanced Account?

Yes. Under a special offer, you can upgrade for $2.50 from within the user Control Panel. This will buy you an additional 3 aliases and 15MB of storage but will not lengthen your subscription.

Will the $14.95 plan ever return?

Yes. We listen very carefully to our customers feedback and one of the things we heard loud and clear was that many people thought the $14.95 plan was just the right size. Starting November 1 of this year, we begin offering both the $14.95 and the $19.95 plan.

Will you continue to offer the 5-year $9.95 Basic Account indefinitely?

Yes and No. We have decided to make the $9.95 5-year account a promotional offering. The means it will not be one of our regular offerings but we may bring it back from time-to-time. We will discontinue the current $9.95 promotion November 1 of this year.

Do you have any other surprises planned?

We are constantly looking at the market and the demands of our customers. While we do not anticipate changing the $14.95 or $19.95 plans, you may see the addition of some new packages targeted toward the high-end user and small businesses. We do not yet have any details or an associated for these new offerings.