Based on feedback from our customers, we are excited to announce the release of our new "Help Central" consisting of a knowledge base of frequently asked questions as well as user submitted comments and suggestions.

This new support system will replace both the online forum and legacy support pages. By consolidating this information into a single source, it will expedite searches for resolution to most questions. It will also allow us to better prioritize customer support inquiries and share new information with the MailSnare community more efficiently.

The new "articles" approach will allow for customers to rank content and add personal comments associated with the main topic. We believe this will improve the organization of subject criteria and greatly contribute to a more focused topic than a traditional forum.

Customers can use the "Contact Us" link or email us directly at support@mailsnare.net with any questions or concerns that may not be included at the present time.

Thank you again for choosing MailSnare and we are committed to bringing new and improved service for our customers. If you have any feedback regarding the new Help Central, please feel free to contact us.

Regards,
MailSnare Customer Support